Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website: https://www.pangbournehouse.com/

Pangbourne House collects the following data:

• personal identification and contact information (name, email, phone, postal address etc.)

You directly provide Pangbourne House with most of the data we collect.  We collect data and process data when you:

• Register online for any of our services
• View or use our website via your browser’s cookies

• Process your order and manage your account
• Email you about other services we think you might like

Pangbourne House securely stores your data at our premises at 2 Pangbourne Avene, London W10 6BT, it is not stored on this website’s database.

Pangbourne House will keep your data for the duration you are using our services and for one year after.  Once this time has expired we will securely delete your data.

Pangbourne House would like to send you information about other services of ours we think you might like. 

We will not share your data with other companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Pangbourne House from contacting you for marketing purposes.

Pangbourne House would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Pangbourne House for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Pangbourne House correct any information you believe is inaccurate. You also have the right to request Pangbourne House to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Pangbourne House erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Pangbourne House restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Pangbourne House’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Pangbourne House transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@pangbournehouse.com

Call us at: 0208 964 9555

Or write to us: 2 Pangbourne Avenue, London W10 6BT 

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

Pangbourne House uses cookies in a range of ways to improve your experience on our website, including:

• Understanding how you use our website

There are a number of different types of cookies, however, our website uses:

• Functionality – Pangbourne House uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Pangbourne House uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

If you have any questions about Pangbourne House’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@pangbournehouse.com

Call us at: 0208 964 9555

Or write to us: 2 Pangbourne Avenue, London W10 6BT 

Should you wish to report a complaint or if you feel that Pangbourne House has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

URL: https://ico.org.uk